Shipping and Returns
SHIPPING & HANDLING
All our toppers are made to order. Orders are processed and shipped in 3 business days Monday to Friday from 8am to 5pm with USPS from Joliet, IL. Cut-off time is 12 pm(noon). Order placed after 12pm(noon) goes to production on the following business day. Orders placed on Friday after 12pm, Saturday and Sunday go to production on the following business day(Monday or Tuesday if Monday is Bank Holiday).
Shipping is available within the US and standard orders can be delivered to P.O. boxes. We do not ship outside the US (to an APO/FPO/DPO).
Shipping cost is automatically calculated based on your location, the weight of the items purchased, the size of the box needed to fit those items and how quickly you want the parcel to arrive. PLEASE NOTE THAT SHIPPING TIME ESTIMATES ARE PROVIDED BY THE CARRIER AND ARE TRANSIT TIME ESTIMATES ONLY. You will add that transit time to our 3 days processing. Please choose your shipping method wisely, as we are not responsible for parcels arriving by a certain date.
Free shipping on orders of $150 or more
FREE SHIPPING is offered on orders over $150 USD to the USA. Transit time is typically 2-7 days anywhere in the USA.
Please note, we are not responsible for parcels arriving by a certain date.
Illinois residents will be charged the applicable county's tax rate upon checkout.
In order to maintain the strictest food safety and health standards for our customers, we cannot accept returns or exchanges for our products.
We put a lot of care into the creating and packaging of each topper to ensure that you receive a quality item, free of any defects. If for some reason you have received defective merchandise, please contact us immediately within 1 business day after delivery. Please send us a photo of the item/package and inquiry to info@StylishCakeDecor.com.